While doing online recharge or topup for Aircel prepaid number in Aircel e-payment website, there are chances that the money would be debited from your bank account or credit card , but the recharge will not be happened. To get money refund for failed Aircel online recharge : Go to your bank's net banking account and check whether your amount is credited back. Most of the times, the bank will automatically refund the money within few minutes if the recharge is failed. If the money is not credited back, you have to call your bank's customer care and report the issue related to failed recharge. The customer care executive of the bank will check your transaction and if the transaction is happened , your money will be refunded within 7 days. It is waste of time to call and argue with Aircel customer care. The correct person to contact for this issue is bank's customer care.