Wednesday, October 29, 2014

Indosat: Guide to get or recover PUK code for Indosat SIM:

 Guide to get or recover PUK code for Indosat SIM:

Entering 3 times wrong PIN code will result in SIM block and request PUK code.
If you got PUK code number issue, you can solve using this procedure.

There are three official methods provided by Indosat Mobile network to get PUK code for the locked SIM card through toll free SMS or through online website.
You can follow any one of the method to know your PUK code to reset your PIN number and unlock your blocked SIM.

Do not assume your PUK code and enter it wrongly. It will permanently block your SIM card and you have replace a new SIM card with additional cost of around 200 Rupiah.

Procedure to know  Indosat Mobile network SIM PUK code :

Method 1 : (Through Customer care Helpline)

1.      From Matrix & StarOne  -Dial 111 (Tanpa biaya)
                 Mentari dan IM3-Dial 100 (layanan berbayar, tariff Rp 400 / panggilan)
                 PSTN     021 5438 8888 dan 021 3000 3000
                                021 3011 1111 (khusus pelanggan StarOne)
2.      Listen the computer voice carefully and wait till the option for speaking to customer care is announced.
3.      Press the number to speak with customer care person
4.      Just tell that I want to unlock my PUK code , they will ask the details in step 1
5.      Immediately they will provide the PUK number of your SIM card
6.      Note it down correctly and end the call
7.      Now enter the PUK in your locked SIM card to unblock it.
For safety purpose, note that PUK code somewhere safely to avoid stressful situation in future.