Thursday, November 20, 2014

Fixed: Laptop Bluetooth Wireless Mouse Not working- Troubleshoot

Fixed: Laptop Wireless Mouse Not working

The solutions are given in the order based on Difficulty level.

Solution 1 :
  • If your wireless mouse has a off-on switch , then switch it off.
  • Disable Bluetooth in your Laptop.
  • Now switch on your mouse , Enable bluetooth in your laptop.
  • Now, Your mouse should be connected automatically and start working, in your control.
Note: If your mouse don't have on-off switch, then remove battery and Install it again which is equivalent to switch off.

Solution 2:

  1. Go to Devices and Printers , you can get this option when your press the windows key.
  2. Now right click on the Mouse Icon. (Ofcourse you should use touchpad for this process as your mouse is not working now)
  3. Select Remove Device. Now, the mouse icon will disappear from the list.
  4. Now select Add a device and select your mouse. Ensure whether the mouse battery is working. Else replace new batteries. To check , you can temperorily use the batteries of your wallclcok.
  5. Your mouse will be automatically installed and the driver will be installed. Wait until the process complete.
  6. Now the wireless mouse should be working properly.

Solution 3:
  1. Go to run and type devmgmt.msc
  2. Device manager window opens. Now Expand Mice and other pointing devices.
  3. Right click on PS/2 COmpatible mouse and select Scan for hardware changes.
The system will automatically tries to identify the issue and troubleshoot the problem. The mouse will be working once the process is finished.

Solution 4: 
  1. Try to connect in your friend's laptop
  2. If it is connected, then you have to look the issue in your laptop.
  3. If it is not connected in your friend's laptop, then take the mouse to nearest service center to identify the issue.