Friday, September 5, 2014

Tata Docomo : Get PUK code & Reset PIN through online or SMS

In TATA DOCOMO , if your PUK code is permanently locked, then the  safest way is to contact the customer care of TATA DOCOMO and follow the simple Procedure to find your PUK code immediately.

It is not possible in Docomo to get PUK code for the locked SIM card through toll free SMS or recover through online website .
So, I strongly recommend to contact the helpline number as provided in this guide.

Do not assume your PUK code and enter it wrongly. It will permanently block your SIM card and you have replace a new SIM card with additional cost of around 200 Rupees.

Do not try any PUK code generator or free puk code software online. They are fake,

Procedure to know DOCOMO SIM PUK code :

1.Note the following details in a piece of paper. The customer care person will ask you these details to confirm your details to give the PUK number.
  • 16 to 19 digit SIM number which is printed in the back of your TATA DOCOMO SIM card
  • Your mobile number
  • Your Name in address proof given to them
  • Your Address which is given at the time of buying the SIM card

2.Once you note down all the details, now Call the toll free customer care number 198 from another Tata Docomo mobile number . If you want to call from OTHER MOBILE  network or landlines to DOCOMO customer care,you can call the toll free number 1800-266-121.

3.Listen the computer voice carefully and wait till the option for speaking to customer care is announced.

4.Press the number to speak with customer care person

5.Just tell the I want to unlock my PUK code , they will ask the details in step 1

6.Immediately they will provide the PUK number of your SIM card

7.Note it down correctly and end the call.

8.Now enter the PUK in your locked SIM card to unblock it.

For safety purpose, note that PUK code somewhere safely to avoid stressful situation in future.