Skip to main content

Africell PUK code | Get Africell locked PUK code & PIN number online, helpline number

If you entered your PIN number wrongly in your Africell mobile number, then the SIM will be locked and you have to enter PUK code.

PUK code for Africell sim is a unique number for each SIM. If you entered PUK code wrongly for three or five times, then your Africell SIM will be permananetly locked and you have to buy a new SIM.

To know your PUK code and unlock the SIM card , follow these steps.
  • Call customer care of Africell from other Africell Mobile number or Other network.
    • Uganda - +256 79 0000 100 
    • Sierra Leone  - Dial 100 from other Africell mobile number or send a tweet to @africellsl if you have twitter
    • DRC - Democratic Republic of Congo - +961 1 966 777
    • Gambia - +961 1 966 888
  • Speak the customer care executive and request your PUK code and note it in a Paper
  • Now Enter the eight digit PUK code in your locked mobile phone and press OK
  • Set a new four digit PIN number. Remember that PIN number and PUK code are different.