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Warid : Retrieve PUK code & Reset PIN number for locked Warid SIM card

Every mobile network secure their SIM cards with a security code called PUK code.

If the subscriber enter the PIN number incorrectly for 3 times, then your Warid SIM will be locked and would ask for PUK code to unlock the SIM and to reset the PIN code.


If PUK2 code also entered wrongly for certain attempts, the SIM will be deactivated and user have to request new SIM card from Warid telecom.

If your Warid SIM card is locked and asks for PUK code, then you can retrieve it using the following options.

>>From SIM card box
You are lucky, if you still preserve your SIM card box in your table cupboard. You can find the PUK code information in the SIM card box itself.
If you scrapped or lost the box, just move for next method

>>Through SMS

  • Pakistan : From any other Warid mobile phone, send an sms PUK NUMBER <CNIC NUMBER> to 321 . CNIC number is the national identity issued by pakistan govt to find total number of SIM cards registered in the name of a person.
  • Congo : There is no sms method for Congo Warid users. Instead, you can go to official online helpline page of Congo Warid,   http://www.waridtel.cg/contactus.php and select interactive chat session option to chat with customer care executive and retrieve your puk code for locked Warid SIM card.

>>Helpline from other Warid mobile number or landline

  • Pakistan : Call helpline number 321 of Warid from any other Warid number, or call 111 111 321, speak with the customer care person and get your PUK code. He may asks for the SIM number, CNIC number number and some basic information about you to verify for security reasons.
  • Congo : Call helpline number 123 of Warid from any other Warid number, or call 04 400 01 23, speak with the customer care person and get your PUK code. He may asks for the SIM number, CNIC number number and some basic information about you to verify for security reasons.


Once you got the PUK code, note it down in a safe permanent place , enter it in the locked SIM card , reset your PIN code .Your phone will be unlocked now.

To avoid such PIN code lock issue, don’t use PIN number as screen lock code here after. Use some app like Applock , 360 security to lock your phone.