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Get PUK code & Reset PIN number :Bell | Vidéotron | Mobilicity Canada



This article will help you to get the PUK code for your locked SIM card and reset your PIN number to make your mobile phone work again.

Bell, Videotron, Mobilicity are the leading mobile network providers in Canada. The SIM cards provided by these networks are equipped with a PIN number to ensure security of the customers.

If you enter the PIN code wrongly for three times, then the phone will be locked and ask for PUK code. If you enter PUK code wrongly for 10 times, then the SIM will be permanently blocked and you have to buy a new SIM .



So, In order to retrieve your PUK code and reset the PIN number , follow the procedure provided below for your network.


>Bell

By default the PIN number for all Bell SIM cards will be 1234 . But now if it is locked , then you have to reset.

In a piece of paper, note down your SIM number printed on the SIM card.

If you are calling from another Bell mobile, then call *611 for Bell Mobile Phone , #321 for Bell Prepaid Phone and choose the option to unlock PUK or speak with customer care.
If you are calling from fixed land line or other network  then call 1 800 667-0123

Note the PUK code provided and enter it in the locked phone.

Reset your PIN number with new one.

Now your phone will be unlocked and you can use it normally
>Vidéotron

In a piece of paper, note down your SIM number printed on the SIM card.

If you are calling from another Videotron mobile, then call 611 and choose the option to unlock PUK or speak with customer care.
If you are calling from fixed land line or other network then call 1-877-380-2611

Note the PUK code provided and enter it in the locked phone.

Reset your PIN number with new one.

Now your phone will be unlocked and you can use it normally.

>Mobilicity

In a piece of paper, note down your SIM number printed on the SIM card.

If you are calling from another Mobilicity mobile, then call 1 (877) 866-2458  and choose the option to unlock PUK or speak with customer care.
If you are calling from land line ,other network or from fixed phone then call 1 (877) 866-2458 

Note the PUK code provided and enter it in the locked phone.

Reset your PIN number with new one.

If you are not able to contact Mobilicity helpline, then email to happytohelp@mobilicity.ca with your mobile number details with alternate contact number to get the PUK code.

Now your phone will be unlocked and you can use it normally