Guide to get or recover PUK code for XL Axiata SIM:
Entering 3
times wrong PIN code will result in SIM block and request PUK code.
If you got
PUK code number issue, you can solve using this procedure.
There are
three official methods provided by XL Axiata Mobile network to get PUK code for
the locked SIM card through toll free SMS or through online website.
You can
follow any one of the method to know your PUK code to reset your PIN number and
unlock your blocked SIM.
Do not
assume your PUK code and enter it wrongly. It will permanently block your SIM
card and you have replace a new SIM card with additional cost of around 200
Rupees.
Procedure to
know XL Axiata Mobile network SIM PUK code :
Method 1 : (Through USSD code)
1.
Dial *123# from your mobile (It will
work only if the SIM is in active state. If it is already blocked then try
another method)
2.
Select MY INFO
3.
Now choose number corresponding to
INFO LAYAAN
4.
Select CEK PROFILE
5.
Select PUK
6.
Give necessary Information requested
to display the PUK code
7.
Note it down for future use , so
that you can use it when your phone SIM gets locked.
Method 2: (Through IVR Option)
1.
From any XL Axiata SIM , dial toll free
number 818
2.
A computer voice will tell list of
options
3.
Choose PUK
4.
Proceed with the following instructions
said by computer voice and note down your PUK number
5.
Enter it in your locked SIM card
mobile
6.
Reset your PIN number to unlock your
mobile phone.
Method 3 : (Through Customer care Helpline)
1.
Dial 817 from any XL Axiata mobile
phone
2.
Listen the computer voice carefully and wait till the
option for speaking to customer care is announced.
3.
Press the number to speak with customer care person
4.
Just tell that I want to unlock my PUK code , they
will ask the details in step 1
5.
Immediately they will provide the PUK number of your
SIM card
6.
Note it down correctly and end the call
7.
Now enter the PUK in your locked SIM card to unblock
it.
For safety
purpose, note that PUK code somewhere safely to avoid stressful situation in
future.