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Get PUK code & Reset PIN number :Dialog | MobiTel | Etisalat | Hutch | Airtel Srilanka

Each SIM card has its unique default PUK code and it can be provided only by respective mobile network.So, do not try any PUK generating software online.



Dialog, Mobitel, Etisalat, Hutch, Airtel  are the leading mobile network providers in Srilanka. The SIM cards provided by these networks are equipped with a PIN number to ensure security of the customers.

If you enter the PIN code wrongly for three times, then the phone will be locked and ask for PUK code. If you enter PUK code wrongly for 10 times, then the SIM will be permanently blocked and you have to buy a new SIM .

So, In order to retrieve your PUK code and reset the PIN number , follow the procedure provided below for your network.

>Dialog

By default the PIN number for all Dialog SIM cards will be 531531 . But now if it is locked , then you have to reset.

In a piece of paper, note down your SIM number printed on the SIM card.

If you are calling from another Dialog mobile, then call 1777 and choose the option to unlock PUK or speak with customer care.
If you are calling from landline ,other network or from other country then call +94 777 676 576

Note the PUK code provided and enter it in the locked phone.

Reset your PIN number with new one.

Now your phone will be unlocked and you can use it normally
>MobiTel

In a piece of paper, note down your SIM number printed on the SIM card.

If you are calling from another M1 mobile, then call 1717  and choose the option to unlock PUK or speak with customer care.
If you are calling from landline ,other network or from other country then call +94 712755777

Note the PUK code provided and enter it in the locked phone.

Reset your PIN number with new one.

Now your phone will be unlocked and you can use it normally.

>Etisalat

In a piece of paper, note down your SIM number printed on the SIM card.

If you are calling from another Etisalat mobile, then call 123 or 1727  and choose the option to unlock PUK or speak with customer care.
If you are calling from landline ,other network or from other country then call +94 72 212 3123
Note the PUK code provided and enter it in the locked phone.

Reset your PIN number with new one.

Now your phone will be unlocked and you can use it normally
>Hutch

In a piece of paper, note down your SIM number printed on the SIM card.

If you are calling from another Hutch mobile, then call 1788  and choose the option to unlock PUK or speak with customer care.
If you are calling from landline ,other network or from other country then call +94 785 785 785
Note the PUK code provided and enter it in the locked phone.

Reset your PIN number with new one.

Now your phone will be unlocked and you can use it normally
>Airtel

If you are using  Airtel - India,Kenya, other countries , Click here.


  1. In a piece of paper, note down your SIM number printed on the SIM card.
  2. If you are 
    • calling from another Airtel  mobile, then call 555  and choose the option to unlock PUK or speak with customer care.
    • If you are calling from landline ,other network or from other country then call +94 755 555 555
  3. Note the PUK code provided and enter it in the locked phone.
  4. Reset your PIN number with new one.
  5. Now your phone will be unlocked and you can use it normally.


If you are using smartphones, try to avoid using PIN code of SIM card .Better use some App locking application like Applock360 security .You can securely download them from Google play store for free of cost.

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