Friday, July 18, 2014

TNEB : Service charges and Bill payment complaints & Clarifications , TNEB sms alert registration

TNEB (Tamil Nadu Electric Board) is gradually increasing online options to pay our bill online, to make complains online and to clarify basic terms through online portal. This article covers some basic FAQ related to TNEB consumers.

What is region code in tneb?

There are around eight EB regions and each has separate codes.
Region code is the first 2 digits of tneb consumer number.

Some most familiar TNEB region codes are below:

TNEB Region Code

You can find more region codes and tneb consumer number format guide here

How to register tneb online payment? **Popular

Registering for tneb online payment is very easy as creating an email id. You just need to know your service number. For detail steps refer this article that explains How to register for tneb online bill payment ?

How to get sms alert for tneb meter reading? **Popular

  1. Go to
  2. Select your region
  3. Enter your tneb service number
  4. Click Next
  5. Now Enter your mobile number to register it with tneb
  6. If you want to update the existing mobile number, contact your tneb section office

What is cc charges tneb?

CC charges in tneb is nothing but Current Consumption charges. This CC charges may be charged monthly or bi monthly according to the type of your service.
Some time there will be CC arrears charges charged by EB that have to be paid in addition with current month bill. CC arrear charges will be charged if there is any unpaid due amount / units for previous month.

What is bpsc charges tneb?

BPSC (Belated Payment Surcharge) is related to current consumption charges. In tneb, if the bill is paid after due date, then 1.5% BPSC has to paid in addition.

What is consumer number in tneb?

TNEB consumer code is a eight digit number which is necessary to register for online bill payment. You can find the last three digit of consumer number in tneb white card that is inserted at your EB service meter.

 To find region code and first five digit of tneb consumer number ,  refer here.

What is security deposit in tneb?

While getting a new EB connection, you have to pay some amount around 1000 Rs as deposit. This amount will remain under your service number and an interest of 9 % per annum will also credited for that deposit.
So the additional amount is called as additional security deposit fund. You can get refund for the additional security deposit (ASD Notice) or reduce it in the next bill.

What is rule 46 in tneb?

Rule 46 of Indian electricity rules is related to the periodic testing and inspection of the power supply of a consumer.
According to this rule 46 the tneb officer will come and check your EB service once in 5 years. If there is any defect or malpractice in your EB service they will warn you to rectify it.
The charge or fee for this inspection of rule 46 will be collected from consumer in advance. If the consumer failed to pay the fee in seven day notice period , the EB service will be suspended.

What is rc charges in tneb?

RC charges in tneb is Reliability charges that is applicable for HT high tension consumers.

What is accd charges in tneb billing?

ACCD is additional current consumption charges deposit. It will be charged once in two years if you exceed the usage of current above your limit .

Where to complaint about tneb?

Now you can complaint about tneb or for new EB meter or damaged EB meter through online itself. Read the article to know the procedure for online complaint about tneb including Chennai area.

How to pay tneb bill online?

You must register for tneb online to pay tneb online bill payment. Read here.

Can I pay tneb bill payment through axis bank ?

Yes , you can pay through net banking as well as debit card of axis bank or any other bank acoount you have. The only thing is they charge 1 to 2 percent commission fee for some bank.
Some of the banks do not charge and it is free to pay in TNEB portal. For example, if you pay through kvb net banking or Indian bank net banking option, there is no additional commission fee to be paid.

How to change name in tneb?

For changing the name in tneb , you have to go to local EB exchange and fill the form for transfer of service number.

How to transfer name in tneb?

For changing the name in tneb , you have to go to local EB exchange and fill the form for transfer of service number.

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