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Find Robi PUK code | Robi Axiata SIM unlock PIN number reset, sim network password

The default PIN Number for all Robi Prepaid and Postpaid mobile SIM card is unique for each mobile SIM

Robi is the major telecom network which offers high speed data connection to Bangladesh customers  through  Prepaid and postpaid plans.

Robi Mobile SIM card has an inbuilt PIN code and PUK code for security purpose. The SIM card will be blocked if you enter your PIN number wrongly for 3 times.
Then the Phone will request to enter PUK code to reset your PIN number.



You can find your Robi PUK (Personal Unlocking Key) through following methods.
Expand the method to know more.

>Find Robi PUK through Helpline (Highly Recommended)
  • Call 01819 400400 (non-toll free number) from other network or Robi mobile phone
  • Enter the option to speak with customer care
  • Request for a PUK code and note it down
  • Enter it in your locked Robi mobile phone and reset your PIN number
  • Now your phone will be unlocked..

>Retrieve PUK Online
  • Go to official webpage of Robi and click E care my account
  • IF you have already registered , login with the mobile number and password. See the PUK code information for your mobile SIM.
  • Note the PUK code and enter it in your locked mobile SIM card
  • Now , your mobile will ask to reset the PIN
  • Provide a new PIN and proceed to unlock your phone.
  • You can also try live chat option, Facebook @ robifans page, or twitter @tweetrobi to get the Robi PUK code immediately
>Welcome mail /SMS option
If you have welcome mail that you got when buying the Robi sim card, you can directly note the PUK code printed in the mail and enter it in your locked mobile phone.
Currently Robi do not provide option for obtaining PUK code through SMS.
So, Please try any one of the above methods to retrieve you PUK code.


    Maximum Limit for PUK code entering is 10 attempts. Then the SIM be be blocked and need to replace with a new SIM card . So better be careful while entering PUK code