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SFR mobile : SIM unlock | Get PUK code | Reset PIN number

The default PIN Number for all SFR Prepaid and Postpaid mobile SIM card is unique for each mobile SIM

SFR is the major telecom network which offers high speed data connection to Guadeloupe, Martinique and French Guiana customers  through Wireless, Prepaid and postpaid plans.

SFR Mobile SIM card has an inbuilt PIN code and PUK code for security purpose. The SIM card will be blocked if you enter your PIN number wrongly for 3 times.
Then the Phone will request to enter PUK code to reset your PIN number.




You can find your SFR PUK (Personal Unlocking Key) through following methods.
Expand the method to know more.

>Find SFR mobile PUK through Helpline


  • Call 06 1000 1963 from a fixed phone (with a call to a mobile price SFR) or 963 from another mobile SFR (free from an SFR mobile) 
  • Enter the option to speak with customer care
  • Request for a PUK code and note it down
  • Enter it in your locked SFR mobile phone and reset your PIN number
  • Now your phone will be unlocked..

>Retrieve SFR mobile PUK Online

  • SFR mobile mobile has an exclusive online platform called My account
  • Go to official webpage of SFR and click the My account
  • Give your credentials and go to account management page.
  • Note the PUK code and enter it in your locked mobile SIM card
  • Now , your mobile will ask to reset the PIN
  • Provide a new PIN and proceed to unlock your phone.

>Welcome mail /SMS option

If you have welcome mail that you got when buying the SFR sim card, you can directly note the PUK code printed in the mail and enter it in your locked mobile phone.
Currently SFR mobile do not provide option for obtaining PUK code through SMS.
So, Please try any one of the above methods to retrieve you PUK code.


    Maximum Limit for PUK code entering is 10 attempts. Then the SIM be be blocked and need to replace with anew SIM card . So better be careful while entering PUK code